Welfare Benefits Advice
We offer Welfare Benefits advice, help to make claims, challenging decisions and representation at tribunals: Personal Independent Payment (PIP), Emploment and Support Allowance (ESA), Universal Credit (UC), Work Capability Assessments, Overpayments and more. We offer flexibility. Our service is available by telephone, remotely or we can arrange meet you.
How we can help
We help at any stage – including benefit-checks, benefit claims, form filling such as personal independent payment (PIP), medical assessments, challenging decisions, appeals, tribunal representation, and much more.
Stages to limited capability to work LCW | Universal Credit
Filling in the work capability form or UC50
Three Stages to Claiming PIP
You need to request PIP1 Claim Form from the DWP
You can use a paper form, or online form using an email.
We help to fill in the how your disability affects you’ form
This includes guidance about supporting evidence you need. You can chose a paper form to be sent to you, or do it online using an email link
Go to a medical assessment
This happens in person or by telephone. We can support you from start to finish
Challenging the decision
We can help challenge benefit decisions by asking for ‘mandatory reconsideration’ or an appeal. We will guide to prepare the right type of evidence.
Tribunal Representation
We offer tribunal representation including last-minute hearings. This includes writing a submission to the tribunal, sharing useful tips to prepare you for your hearing.
Hearing Options
By Video
Tribunal hearings are now often held by video call. You can connect from a PC, tablet, or mobile phone. If you are worried about accessing or managing a video hearing, you can choose another method.
In Person or Paper-Based
You have a right to choose a face to face (oral) hearing. Or you can choose a hearing based on documents only (without attending in person) if preferred. However, statistics show that around 50% of face-to-face hearings succeed, and less than 20% for paper hearings. We assist with all types of hearings. We have over 95% success rate.
Tribunal Decision
The Tribunal usually gives a decision on the day, or within 2 weeks. We have over 95% success rate. In case you disagree with the Tribunal’s decision, we will discuss your options and further support.
Help With Complaints
We also help with complaints procedure about poor service if the people dealing with your claim or issue have handled it badly – mistakes, omissions, delays or wrong advice.
Frequently Asked Questions
You may need help due to complex forms, stressful process, disability, language barrier or other reasons. With representation your chance of success is better. We help from start to finish and update you on progress.
Normally one month from the date of the relevant decision. The time limit is extended if you request a statement of reasons initially. The absolute time limit is 13 months with justification.
This is a written statement to a Tribunal containing facts of your case established by evidence and we will help apply relevant law, setting out all the arguments for your case. This includes advice about the best evidence to use, tactics and any pitfalls.
Our service is confidential. We only use your data for the purpose of providing you advice and assistance directly associated with your enquiry and the services agreed with you. It will not be shared with third parties without your authority.
Not necessarily. Our work is mainly done remotely and we provide regular case updates. We are also happy to meet you if required. Our times are flexible including evenings and weekends.
We are committed to making justice accessible. We have a transparent fee structure and charge a flat fee for an agreed piece of work. Discount is available at our discretion. Please note that we do not offer legal aid.
Case Studies
Our client received her full backdated benefit.
A vulnerable client suffering from schizophrenia and fibromyalgia was claiming ESA. She was assessed as fit for work despite having severe medical conditions limiting her